Revocation policy
You can find the revocation policy of LaVita GmbH here
Right to revoke (for one-time delivery)
You have the right to withdraw from this contract within fourteen days without giving a reason.
The cancellation period is 14 days from the day on which you or a third party named by you that is not the carrier has taken possession of the goods.
To exercise your right of revocation, you must notify us (LaVita GmbH, Ziegelfeldstr. 10, 84036 Kumhausen, Germany, Fax: +49 871 / 972 17 17, info@lavita.com) by means of a clear declaration (such as a letter sent by post, by fax or by email) about your decision to revoke this contract. You may use the attached samplewithdrawal form; however, this is not mandatory.
To comply with the revocation period, it is sufficient for the notification regarding your exercise of the right of revocation to be sent before the deadline.
Right to revoke (regular deliveries)
You have the right to withdraw from this contract within fourteen days without giving a reason.
The cancellation period is 14 days from the day on which you or a third party named by you that is not the carrier has taken possession of the first goods.
To exercise your right of revocation, you must notify us (LaVita GmbH, Ziegelfeldstr. 10, 84036 Kumhausen, Germany, Fax: +49 871 / 972 17 17, info@lavita.com) by means of a clear declaration (such as a letter sent by post, by fax or by email) about your decision to revoke this contract. You may use the attached samplewithdrawal form; however, this is not mandatory.
To comply with the revocation period, it is sufficient for the notification regarding your exercise of the right of revocation to be sent before the deadline.
Consequences of a revocation
If you revoke this contract, we must return all payments received from you, including shipping costs (except any additional costs arising from the fact that you have selected a delivery method other than our cheap standard delivery), immediately and no later than within fourteen days from the date on which the notification regarding your revocation from this contract has been received by us. For this refund we use the same means of payment you used for your original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund.
We have the right to refuse payment until we have received the goods or until you have provided proof that the goods have been sent back, whichever is earlier.
You must immediately return the goods to us (an LaVita GmbH, Ziegelfeldstr. 10, 84036 Kumhausen) by post or in person and in any case no later than within fourteen days from the date on which you have notified us about your revocation from the contract. The deadline is deemed adhered to if you post the goods before the expiry of the fourteen day period.
You bear the direct costs of returning the goods.
You must only pay compensation for any loss in value of the goods if this loss in value is due to a handling of the goods that is not necessary in order to check their condition, characteristics or proper functioning. You have the right to withdraw from this contract within fourteen days without giving a reason.
Exceptions to the right to revoke
You do not have the right to revoke in the case of contracts for the delivery of goods that are sealed and are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery.
If you open a delivered bottle, your right to revoke is excluded.
End of the revocation policy
Please avoid damage and contamination. If possible, please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use additional protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage using suitable packaging. Your right to revoke exists even if you do not comply with this request.